🌿

Responsible Gaming — Play Safe and Stay Healthy at ibaje

Ibaje believes gaming should be enjoyable — not stressful. Our commitment to responsible play means you always have the right tools and support available when you need them.

Completely Secure Self-Control Tools 24/7 Support 18+ Only

Gaming on ibaje is about entertainment — and entertainment alone. Every tool and policy we have is designed to protect your wellbeing and keep your experience safe.

What does responsible gaming mean?

Responsible gaming means enjoying gaming as a healthy form of entertainment — where you stay in control, set boundaries, and ensure that gaming never has a negative impact on your family, career, or finances.

At ibaje, responsible gaming is not just a line in a policy document — it is part of how we operate every day. We monitor each member's gaming patterns and reach out with care whenever something unusual is detected.

Online gaming is growing fast in Bangladesh. At ibaje, we want every member to play mindfully — decide in advance how much time and money you're willing to spend, and stick to those limits. Remember, ibaje is a place for healthy entertainment, not just the thrill of winning.

ibaje's Commitment to Responsibility

We want you to enjoy ibaje for the long term. That is why our focus goes beyond profit — the wellbeing of every member is a genuine priority for us.

Signs of Healthy Gaming

Setting a budget and time limit in advance
Staying calm after a loss rather than feeling defeated
Not letting gaming take priority over family and work
Taking breaks at set intervals
Not using gaming as a way to cope with stress
Avoiding larger bets to chase losses

Warning Signs

Chasing Losses with More Betting
Borrowing money or dipping into savings for gaming
Hiding gaming activity from family
Unable to stop playing
Skipping sleep, meals, or work to play

Ibaje's Responsible Gaming Tools

Use these tools to stay in control of your gaming experience

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Decreases take effect immediately; increases require a 24-hour waiting period — helping prevent impulsive deposits in the heat of the moment.

Optional Protection

Loss Limit

Set a maximum amount you are willing to lose over a given period. Once you reach that limit, ibaje will automatically stop your betting. This is the most effective way to keep your losses in check.

Recommended

Session Time Limit

Decide how long you want to play in a single session. When the time is up, ibaje will send you an alert and the session will end automatically. This helps prevent extended gaming sessions.

Optional Protection

Cooling-Off Break

Need a few days away? Use the Cooling-Off option to temporarily suspend your account for anywhere between 24 hours and 30 days. Your account will not be reactivated before the selected period ends.

Take a Break

Self-Exclusion

For a longer break from gaming, choose Self-Exclusion — available from 6 months up to 5 years. Your account will be completely closed during this period and no marketing emails will be sent.

Long-Term

Reality Check

At regular intervals, ibaje will let you know how long you have been playing and how much you have won or lost. This information helps you make informed decisions.

Awareness

How to activate the tools

Activating ibaje's responsible gaming tools is straightforward. Just follow these steps after logging in.

Log in to your account

Go to the "Responsible Gaming" section

Look for the "Responsible Gaming" section in the menu.

Choose the tool that works for you

Deposit Limit, Loss Limit, Session Limit, or Self-Exclusion — choose whichever suits your needs.

Set Your Limits

Set and confirm limits that match your budget and available time.

Contact Support

The ibaje Support team is available 24/7 for any assistance. Reach us via live chat or email.

Ask yourself

Ask yourself the questions below. If most of your answers are "Yes", consider seeking help.

Self-Assessment Questionnaire

🔴

Do you place more bets to try to win back money you have lost?

🔴

Have you ever lied to family or friends about your gaming?

🔴

Have you ever borrowed money from someone to fund your gaming?

🔴

Do you feel restless or anxious when you are not playing?

🔴

Have you skipped work, studies, or family commitments because of gaming?

🔴

Have you tried to cut back on gaming but been unable to?

It's Never Too Late to Seek Help

If you answered "Yes" to any of the questions above, please reach out to the ibaje support team. We do not judge — we are here to help.

Warning Signs of Problem Gaming

If you notice any of these signs, take action immediately

Financial Problems

You are struggling to pay bills or cover monthly expenses because of gaming. Your savings are running out or your debts are growing.

Relationship Strain

Arguments with family or people close to you over gaming are becoming more frequent. They are expressing concern.

Impact on Work and Studies

You are finding it hard to focus at work or school because of gaming. You are arriving late or missing commitments.

Behavioral Changes

Feeling excessive anger, frustration, or anxiety after a loss. Feeling restless when you're not playing.

Playing in Secret

You are gaming in secret or lying to family about how much you play.

Unable to Stick to Limits

Even when you set your own limits, you find yourself unable to stick to them. "Just one more" becomes a pattern.

Ibaje's Commitment to Responsible Gaming

What we do to support the wellbeing of every member

🔞

Age Verification

Strict age verification ensures that minors are unable to access ibaje.

📊

Behaviour Monitoring

Our algorithm detects problematic gaming patterns and sends timely alerts.

🤝

Trained Support

Our support team is specially trained in responsible gaming.

📵

Marketing Moderation

No promotional messages will be sent while Self-Exclusion is active.

FAQs

Yes, reducing your deposit limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this is intentional, to prevent impulsive deposits in the heat of the moment.

Before Self-Exclusion takes effect, you will be given the opportunity to withdraw any valid balance in your account. If your KYC verification is complete, funds are typically processed within 24 hours. Bonus balances will be handled in accordance with the applicable terms and conditions.

Cooling-Off is a short break — ranging from 24 hours to 30 days. Your account reactivates automatically once the period ends. Self-Exclusion is a long-term measure — from 6 months up to 5 years. During this time your account is completely inactive and cannot be reactivated before the period expires.

Start by having a calm, non-judgmental conversation — listen with empathy. Reach out to ibaje Support; we're here to help family members too. As a third party, you may request an account closure on their behalf, though supporting evidence will be required. Consulting a professional counselor is also a worthwhile step.

Yes, all of ibaje's Responsible Gaming tools are completely free and available to every member. There are no extra charges for using any tool, from deposit limits to Self-Exclusion.